Category Archives: Culture

14
Sep
2021
Commentary: How to Keep NPS High while Client Success Teams Work on Hybrid Office Schedules
Commentary: How to Keep NPS High while Client Success Teams Work on Hybrid Office Schedules

09/14/2021

This article originally appeared in CustomerThink By: Elizabeth Brockey, Chief Customer Officer at Simpli.fi The world has changed over the last 20+ months and as the society continues to reopen, businesses are making decisions on how long to remain remote, when to welcome teams back to the office or how to introduce a hybrid model….Continue…

13
Jul
2021
Commentary: Hiring Top Talent and Successful Virtual and In-Person Training
Commentary: Hiring Top Talent and Successful Virtual and In-Person Training

07/13/2021

This article originally appeared in HR Daily Advisor By: Elizabeth Brockey, Chief Customer Officer at Simpli.fi During the pandemic, remotely onboarding new team members turned into quite the challenge for many companies. The virtual environment undoubtedly made it difficult for hiring managers to foster a connection between their new team members and the existing team…Continue…